Privacy Notice

Last updated: 21 November 2020

www.iomclass.org (‘Website’) is provided by International One Meter International Class Association (‘we’/’us’/’our’). In doing so, we may be in a position to receive and process personal information relating to you. As the controller of this information, we’re providing this Privacy Notice (‘Notice’) to explain our approach to personal information. This Notice forms part of our Terms of Use, which govern the use of this Website.

We intend only to process personal information fairly and transparently as required by data protection law including the General Data Protection Regulation (GDPR). In particular, before obtaining information from you we intend to alert you to this Notice, let you know how we intend to process the information and that we’ll only process the information as permitted by law. The GDPR also defines certain ‘special categories’ of personal information that’s considered more sensitive. These categories require a higher level of protection, as explained below.

Of course, you may browse parts of this Website without providing any information about yourself and without accepting cookies. In that case, it’s unlikely we’ll possess and process any information relating to you.

We’ll start this Notice by setting out the conditions we must satisfy before processing your data. However, you may wish to skip to clause 4, which summarises what we intend to collect. The Notice also explains some of the security measures we take to protect your personal information, and tells you certain things we will or won’t do. You should read this Notice in conjunction with the Terms of Use.

Sometimes, when you take a new service or product from us, or discuss taking a new service or product but decide against it, we might wish to provide you with further information about similar services or products by email or other written electronic communication. In that situation, we’ll always give you the opportunity to refuse to receive that further information and you can change your mind at any point (opt-out) by contacting our Data Protection Officer (DPO) as set in clause 1.3. We’ll endeavour to remind you of your right to opt-out on each occasion that we provide such information.

1. Identity and contact details

• Email: vcinfocomms@iomclass.org

• Data Protection Officer (DPO): Our DPO would welcome communication from you regarding any matter relating to data protection, and can be contacted by email at vcinfocomms@iomclass.org.

2. When we’re allowed to collect information from you

We will only collect personal information relating to you if one of the following conditions has been satisfied:

• You have clearly told us that you are content for us to collect that information for the particular purpose or purposes that we will have specified.

   

• The processing is necessary for the performance of a contract that we have with you.

   

• The processing is necessary so that we can comply with the law.

   

• The processing is necessary to protect someone’s life.

   

• The processing is necessary for the performance of a task that’s in the public interest.

   

• The processing is necessary for our or another’s legitimate interests – but in this case, we’ll balance those interests against your interests.

   

3. How to consent

• If we need your consent to collect and use certain information, we’ll provide you with the opportunity to tell us that you’re happy to provide that information at the point of collecting it.

• If at any point in time you change your mind and decide that you want to withdraw your consent, please let us know and we’ll endeavour to stop processing your information in the specified manner, or we’ll delete your data if there is no continuing reason for possessing it.

   

• If you don’t consent to a particular bit of processing, we’ll endeavour to ensure that the Website and our service continue to operate without the need for that information.

   

4. Information we expect to collect from you

We may collect personal information about you from a number of sources, including the following:

• From you when you agree to take a service or product from us, in which case this may include your contact details, date of birth, how you will pay for the product or service and your bank details.

• From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.

• Automatic collection: As you interact with this Website, we may automatically collect technical information about your equipment, browsing actions and patterns (such as your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website). We may collect this personal information by using cookies and other similar technologies.

   

• From public documents, such as the electoral register.

• From third parties to whom you have provided information with your consent to pass it on to other organisations or persons – when we receive such information we will let you know as soon as is reasonably practicable.

Note: If you refuse to provide information requested, then if that information is necessary for a service we provide to you we may need to stop providing that service. If at any point you think we’ve invited you to provide information without explaining why, feel free to object and ask for our reasons.

5. Using your personal information

Data protection, privacy and security are important to us, and we shall only use your personal information for specified purposes and shall not keep such personal information longer than is necessary to fulfil these purposes. Examples include:

• Identification: To help us to identify you when you contact us. (Necessary for contract performance).

• Service Personalization: To help us to identify accounts, services and/or products which you could have from us or selected partners. We may use a scoring system based on your data and third-party agencies. We will only do this if you agree.

• Administration: To help us to administer and to contact you about improved administration of any services.

• Analysis: To allow us to carry out marketing analysis, customer profiling, and research.

• Fraud Prevention: To help to prevent and detect fraud or loss.

• Direct Marketing: To allow us to contact you by written electronic means about similar products where you haven’t opted out.

• Express Consent Marketing: To contact you in any way about products/services where you have expressly consented.

• Monitoring: We may monitor and record communications (including phone and emails) for quality assurance. We will always inform you before doing so.

6. Disclosure of your personal information

We will not disclose your personal information to any third party except in the following circumstances:

• Data Processors: They will be processing the data on our behalf under a strict GDPR-compliant contract.

• Other Data Controllers: If it is necessary to share data, we will inform you beforehand.

• Your Interest: If we think it is in your interest, we will ask for your agreement first.

• Acquisitions: If our assets are acquired by a third party.

• Legal Reasons: If we are legitimately asked for legal or regulatory purposes.

International Transfers: From time to time, organizations to whom we pass your personal information may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your personal information is treated securely.

7. Protecting information

• We use Secure Sockets Layer (SSL) software to encrypt information during transmission.

• We maintain physical, electronic and procedural safeguards.

• We may occasionally request proof of identity before disclosing information to you.

• Reminder: It is important for you to protect against unauthorised access to your password and computer.

8. The internet

• Communications over the internet (emails, webmails) are not secure unless encrypted.

• We cannot accept responsibility for unauthorised access or loss beyond our control.

• The Website may include links to third-party websites; we exclude all liability for loss incurred when using these.

9. Your legal rights

Under the GDPR, you have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request erasure of your personal information.

• Object to processing based on legitimate interests or for direct marketing.

• Request restriction of processing in specific scenarios.

• Request transfer (data portability) of your information.

• Withdraw consent at any time.

Additional Information:

• Fees: Usually free, but we may charge a reasonable fee for clearly unfounded, repetitive, or excessive requests.

• Identity Verification: We may request specific information to confirm your identity before acting on a request.

• Timeframe: We try to respond to all legitimate requests within one month.

10. Further information

If you would like any more information, have comments, or wish to exercise your rights, please write to our Data Protection Officer at vcinfocomms@iomclass.org.

Please note that we may amend this Notice on occasion. It is your responsibility to check regularly for updates. You can ask for a copy of this Notice by emailing us.